Noticeboard

TEXT MESSAGING - Important Information

The surgery will be sending text messages to inform patients when they are due for  certain review such as Blood Pressure or where we require updated information such as smoking status.  These text messages will not contain personal information such as your name etc.   Please ensure your mobile numbers are up to date. If you do not wish to receive text messages please write to us and we will update your records accordingly.

Many thanks

 

Call Blocking  -  Does your mobile phone accept calls from unknown numbers?

The practice are experiencing difficulty contacting patients who have provided their mobile numbers due to Call Blocking.  Generally this is when patients have provided their number during the emergency triage clinic or when the doctors or administration team need to contact a patient regarding test results etc.

If you are contacting the practice please ensure you provide a number which will receive calls from an unknown number.

Thank you

 

St Patricks Day


MMR Catchup

The Northern Health and Social Care Trust is undertaking a Measles, Mumps, and Rubella (MMR) vaccination catch-up campaign aimed at ensuring all children and young people are fully protected.

The vaccinations are targeted at those aged from 6 – 25 who have not yet received both doses of the MMR vaccine.

With measles cases on the rise, the campaign aims to help prevent the spread of contagious diseases.

If you, or your child, have not yet received both doses, you will receive a letter inviting you to attend a vaccination clinic.

Children aged between 12 months – 5 years can get the vaccine through their GP practice.

Encouraging all those who require a vaccination to come forward, Northern Trust Lead Nurse for Public Health Nursing Geraldine Doherty said: “It is important for people to understand that measles is a highly infectious viral illness which can lead to serious complications.

“This catch-up campaign aims to ensure that we have fully vaccinated as many of our children and young people as possible, protecting them and the wider community from serious illnesses which are wholly preventable.

“We are aware of a growing number of measles cases across the UK and Europe, so I would urge all parents, carers and young people to recognise the importance of supporting this campaign by coming forward for vaccination if it is required.”

Clinics for children aged 6 – 15

All children aged from 6 – 15 who live in the Northern Health and Social Care Trust area are invited to attend their preferred clinic from the list below.

These clinics will run from 12noon – 3pm, with walk-in appointments available or you can book an appointment at https://www.nidirect.gov.uk/articles/northern-ireland-mmr-catch-campaign.

Saturday 17 February, The Junction, Antrim– Unit 68 (next to Costa Coffee).

Saturday 24 February, Valley Leisure Centre, Church Road, Newtownabbey.

Saturday 2 March, Robinson Hospital, The Tweed Room, Newal Road, Ballymoney.

Saturday 9 March, Mid Ulster Hospital, Children’s Ward.

For those aged 16 – 25, the MMR vaccination will be offered at the following clinics:

Thursday 15 February, Causeway Hospital (canteen), 10am – 3pm.

Walk-in appointments will be available at these clinics or you can book an appointment at https://https://www.nidirect.gov.uk/articles/northern-ireland-mmr-catch-campaign

To view the MMR information Leaflet please click here


Asthma Review & Text Messages

We recently sent a text message to as patients with Asthma to complete an online Asthma Review.  This review is also available via this website.  

On the right hand side of the screen, under Further Information - select  'Asthma review' and click on the link to complete the questionnaire.  Alternatively please contact the surgery after 9.30am to arrange an appointment with one of our Asthma Nurses.

You may also be invited for a review once your results have been added to your records.

Many thanks


Flu Vaccination aged 50 -64

Flu vaccination is now available for all patients between the ages of 50-64.  We will shortly send a text message to all eligible patient to enable us to plan our clinic and order vaccinations. 

Text messages from the practice will start with GP Surgery or the name of our Practice. 

To reply to the message please only use the letter or number indicated and you will receive a successful notification. 

We are aware there is currently a text message circulating indicating it is from the NHS asking you to click on a link – this is not from the practice and we are unaware where this has originated from.


Shingles Vaccination

Shingles Image

More people have become eligible for the shingles vaccination from September 23. This will give more older people and those with a weaker immune system protection against shingles which can be an extremely painful condition and complications can be long-lasting.

The following cohorts are now invited to book an appointment for a shingles vaccine by contacting reception between 11.00am to 12.30pm & 4pm to 5.30pm.

  • Patients aged between 70 on 1st September 2023 i.e. Date of Birth between 2/9/1952 to 1/9/1953.
  • Patients who are over 50 and severely immunosuppressed as defined by the Department of Health.  For further information please click on the following link:  Severe Immunosuppression - Green Book .
  • Patients who are 65 on 1st September 2023 i.e Date of Birth between 2/9/1957 to 1/9/1958.
  • Patients aged 71-79 will have been invited in previous years.  If you declined it previously you can book an appointment for vaccination.

IMPORTANT INFORMATION - WE ARE UNABLE TO PROVIDE VACCINATION OUTSIDE THE ABOVE COHORTS.  PATIENTS WHO ARE 66,67,68,69 OR WHO HAVE BECOME 65 OUTSIDE THE ABOVE DATE OF BIRTH RANGE WILL BE INVITED WHEN THEY BECOME ELIGIBLE.


Tip of the Iceberg - Workload in your GP Practice


CHANGE TO PRACTICE BOUNDARY

From 1/4/22 the Practice Boundary changed to encompass the following area:

Station Road Greenisland, left along Shore Road, Marine Highway Carrickfergus, turn left at Taylors Avenue connecting to Prince Andrew Way to North Road, left onto Middle Road, right to Lower Woodburn Road, left Lisglass Road to Irish Hill Road, left on Carntall Road, left at Doagh Road, right at Doagh Road, left to Station Road in Whiteabbey, left onto Shore Road returning to Greenisland

To view a mapped area please click on the link below:

Map of Area

Patients who currently reside outside the Practice Area will remain on the Practice list while they remain at their current address.  Should they move to another address outside the practice area they will be advised to register with a GP in their locality and removed from the practice list.

Patients registered outside the Practice Area who extend their family i.e. new birth, adoption or fostering may register with the Practice.  

Many thanks


Practice Update - September 2021

Please click on the link below for the latest update from the Surgery.   This information includes and audit on patient contacts and workload provided by the practice for a 12 month period as well as information on services available at the practice.

Practice Information Update - September 2021

 


Practice Telephone System - From: Friday 23 April 2021

We have now moved to a new telephone system.  When you contact the surgery you will be provided with a number of options,

If you have a critical emergency you should dial 999 and not wait to be connected to a member of staff.

Press 1 - Repeat Prescriptions - you will be connected with a member of the administration team between the hours of 11.00am to 12.30pm & 2.30pm to 4.00pm.  Outside these times until 5.30pm you can leave your name, date of birth, address and name and strength of medication you require. 

Press 2 - to book a telephone consultation with the GP.  Please note these consultations are limited & once they have been allocated each day you will be asked to ring the following day.  The administration staff will ask  questions on behalf of the doctor to ensure you are directed to the appropriate healthcare professional i.e. queries regarding medication will be directed to one of our Practice Based Pharmacists.

Press 3 - General Enquires.

Please note:  if you leave a message on our repeat prescription line for issues not related to a medication order your request will not be processed.

We would like to thank everyone for your patience and kindness shown to our staff.  Unfortunately, a minority feel it is appropriate to verbally abuse our staff and this cannot be tolerated.  Such behaviour may result in your removal from the practice list.


 

 

(Site updated 11/03/2024)
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