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Noticeboard

HomeVisit Requests - Please see our updated section on Home Visits (22/3/16).

Patients at Risk of Acute Renal Failure - People with mild and moderately low kidney function are at greater risk of developing kidney damage during periods of acute illness such as infections caused by flu or gastroenteritis.  Please click here for further information. 

When will my Prescription by ready?  - click here to see when your prescription will be ready for collection from the surgery or nominated pharmacy.

Cancel your appointment - Please help us improve our service by cancelling your appointment via:

  1. On-line -  Click   here  
  2. Telephoning  us on 02890864455.
  3. Calling in person at the reception desk
Minor Ailments - Working with our local pharmacy's - Please see Clinics & Services
 

 

RESOLVED - Issues with On-line Services have now been resolved.  


Call Blocking  -  Does your mobile phone accept calls from unknown numbers?

The practice are experiencing difficulty contacting patients who have provided their mobile numbers due to Call Blocking.  Generally this is when patients have provided their number during the emergency triage clinic or when the doctors or administration team need to contact a patient regarding test results etc.

If you are contacting the practice please ensure you provide a number which will receive calls from an unknown number.

Thank you


Do you check your Blood Pressure at home?

Please read our guide to ensure your are getting the best results.  Please click on  our Patient Information Leaflets on the right hand side of your screen to access all our leaflets.


Practice Survey 2019

Practice Statement regarding recommending the Practice - 2019


Ordering of prescriptions via Telephone

11.00am & 12.30pm

 2.30 pm &  4.00pm

There is no change to the time frame for when your prescription will be ready.  Further information on when prescriptions are available for collection from the surgery or at your nominated pharmacy can be obtained by clicking here.

Prescriptions can be ordered 24 hrs/7 days per week via our online services.  Further information is outlined below.

We would be grateful for your co -operation in this regard.


On-line Services - Appointments ONLY & Full Access(Appointments & Repeat Medication)

What can I do on-line?

You can continue to:

 Book and cancel appointments

 Order your repeat prescriptions

 Access your surgery online at any time, wherever you are.

There are 2 options for registering on line:

  1. Appointments ONLY
  2. Appointments & Ordering Repeat Medication - Full Access.

To register for Appointments only please complete the online registration form and you will receive a verification email, once complete you can make your appointment.  Should you have any queries or need help with this process please click on the patient services link below.

Full access for appointments and ordering repeat medication requires completion of our Registration Form which must be presented at Reception with photographic ID to enable the practice to process your Full Access Request. 

One line Registration Form - Full Access

The new website includes a help section for patients and includes user guides and videos on how to migrate to the new website and use the services available. Please click on the following link to access the patient online help (or copy the link into your web browser),

http://patientservices.helpscoutdocs.com

Thank you


Practice Privacy Statement  -  Please click on the link below

 Old School Surgery - Privacy Statement


Urine Samples & Forms - please see further information - Clinics & Services

Do I need an Antibiotics? please see Further Information section 1 

 

(Site updated 04/09/2019)
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