**Important Change to Services within the Practice - From 1/7/10
Due to increased demand for this service the doctors are changing the way in which these calls are managed.
There will be a limited number of requests taken on a daily basis for each working doctor.
Numbers will be taken between 10am & 11.30am each working day.
The doctor will return your call up to 1pm that day. (We would request that you make yourself available for the doctor returning your call).
It may not always be possible to speak to a particular doctor. However, you will be offered an alternative doctor if one is available.
If all the telephone slots are full for that day the receptionist staff may be able to offer you some assistance with your query. Alternatively you may ring the following day and leave your telephone number at the appropriate time. (Please remember these are non-urgent matters).
In order to manage this service efficiently we are unable to take telephone requests in advance.
We would like to emphasis that these requests are for non-urgent matters. Requests for urgent medical matters, appointments and house calls must be dealt with via the daily emergency doctor who is available from 8.30am to 10.30am each day.