Noticeboard

TEXT MESSAGING - Important Information

The surgery will be sending text messages to inform patients when they are due for  certain review such as Blood Pressure or where we require updated information such as smoking status.  These text messages will not contain personal information such as your name etc.   Please ensure your mobile numbers are up to date. If you do not wish to receive text messages please write to us and we will update your records accordingly.

Many thanks

 

Call Blocking  -  Does your mobile phone accept calls from unknown numbers?

The practice are experiencing difficulty contacting patients who have provided their mobile numbers due to Call Blocking.  Generally this is when patients have provided their number during the emergency triage clinic or when the doctors or administration team need to contact a patient regarding test results etc.

If you are contacting the practice please ensure you provide a number which will receive calls from an unknown number.

Thank you

 

PRACTICE CLOSURE/ Emergency Service

We will be operating an emergency service on the following date to enable us to provide flu & Covid Vaccinations.  If you are eligible and have not received an invitation please contact us on 02890864455 to book an appointment.

Wednesday 13/11/24 2024 - 12.30pm to 5.30pm

Closure for Essential Training

Wednesday 27 November 2024 - 12.30pm to 5.30pm

If you have a medical emergency please ring 02890855400

Many thanks


FLU & COVID Vaccinations

We are currently arranging our clinics for vaccination.  Vaccines will be administered at the practice which may result in a longer waiting time for your vaccination.  If you are unable to wait to be called to the Practice you can arrange your vaccines via participating pharmacies.  To book at a pharmacy please click on the following link https://www.communitypharmacyni.co.uk/get-vaccinated-at-your-community-pharmacy-in-northern-ireland/

Housebound Patients – The Trust Mobile team will be administering vaccines as per previous years.  If you are known to the Practice we recently sent a letter to ascertain if you are happy to proceed with vaccination.  Completed forms were due by by 27/9/24.  This information will be passed to the Trust.  Unfortunately we are unable to provide a timescale for vaccinations as they are not connected to the Practice.

Cohorts – Eligible Patients

There have been a few changes in respect of Covid Vaccinations – Carers and household members of those who are immunosuppressed are no longer eligible for a Covid vaccination

Flu & Covid Vaccinations for respiratory patients – the criteria is different for both Flu & Covid.  You may be eligible for a flu vaccination and not Covid.  Please see the links below to see eligible groups

https://www.nhs.uk/vaccinations/covid-19-vaccine/

https://www.nhs.uk/vaccinations/flu-vaccine/

Many thanks


Building Work at Old School Surgery

Old School Surgery recently received approval from the Strategic Planning and Performance Group (SPPG) to commence building and extension to the existing premises.

The purpose of this building is to enhance the services available at the practice once funding becomes available from the Department of Health.  These services may include physiotherapy, Social Worker and Mental Health Worker with administrative support.

Building work is expected to be completed by December 2024. 

We appreciate there may be some disruption during the process to the surrounding carpark and noise within the premises and thank you for your understanding and support during this process.

Many thanks

The Partners at Old School Surgery


Vaccination Update

Information in respect of Shingles and MMR are located in Vaccination update on the right hand side.


Tip of the Iceberg - Workload in your GP Practice


CHANGE TO PRACTICE BOUNDARY

From 1/4/22 the Practice Boundary changed to encompass the following area:

Station Road Greenisland, left along Shore Road, Marine Highway Carrickfergus, turn left at Taylors Avenue connecting to Prince Andrew Way to North Road, left onto Middle Road, right to Lower Woodburn Road, left Lisglass Road to Irish Hill Road, left on Carntall Road, left at Doagh Road, right at Doagh Road, left to Station Road in Whiteabbey, left onto Shore Road returning to Greenisland

To view a mapped area please click on the link below:

Map of Area

Patients who currently reside outside the Practice Area will remain on the Practice list while they remain at their current address.  Should they move to another address outside the practice area they will be advised to register with a GP in their locality and removed from the practice list.

Patients registered outside the Practice Area who extend their family i.e. new birth, adoption or fostering may register with the Practice.  

Many thanks


Practice Update - September 2021

Please click on the link below for the latest update from the Surgery.   This information includes and audit on patient contacts and workload provided by the practice for a 12 month period as well as information on services available at the practice.

Practice Information Update - September 2021

 


Practice Telephone System - From: Friday 23 April 2021

We have now moved to a new telephone system.  When you contact the surgery you will be provided with a number of options,

If you have a critical emergency you should dial 999 and not wait to be connected to a member of staff.

Press 1 - Repeat Prescriptions - you will be connected with a member of the administration team between the hours of 11.00am to 12.30pm & 2.30pm to 4.00pm.  Outside these times until 5.30pm you can leave your name, date of birth, address and name and strength of medication you require. 

Press 2 - to book a telephone consultation with the GP.  Please note these consultations are limited & once they have been allocated each day you will be asked to ring the following day.  The administration staff will ask  questions on behalf of the doctor to ensure you are directed to the appropriate healthcare professional i.e. queries regarding medication will be directed to one of our Practice Based Pharmacists.

Press 3 - General Enquires.

Please note:  if you leave a message on our repeat prescription line for issues not related to a medication order your request will not be processed.

We would like to thank everyone for your patience and kindness shown to our staff.  Unfortunately, a minority feel it is appropriate to verbally abuse our staff and this cannot be tolerated.  Such behaviour may result in your removal from the practice list.


 

 

(Site updated 28/10/2024)
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