TEXT MESSAGING - Important Information

The surgery will be sending text messages to inform patients when they are due for  certain review such as Blood Pressure or where we require updated information such as smoking status.  These text messages will not contain personal information such as your name etc.   Please ensure your mobile numbers are up to date. If you do not wish to receive text messages please write to us and we will update your records accordingly.

Many thanks


Call Blocking  -  Does your mobile phone accept calls from unknown numbers?

The practice are experiencing difficulty contacting patients who have provided their mobile numbers due to Call Blocking.  Generally this is when patients have provided their number during the emergency triage clinic or when the doctors or administration team need to contact a patient regarding test results etc.

If you are contacting the practice please ensure you provide a number which will receive calls from an unknown number.

Thank you


Appointments - Telephone number 028 9086 4455

Lady_bp_checkThe surgery offers a limited number of GP telephone slots daily.  GP Telephone slots can be booked from 08:30am.

Once all of the telephone slots have been allocated there will be no more availability until the following working day.

If the doctor feels you require examination, you will be invited to the surgery for a face to face appointment.

Emergency Appointments

 If you feel you have an urgent problem, you can phone the surgery and a doctor will return your call, to assess your needs.

Emergencies that arise outside these times will be given prompt attention by the receptionist and the doctor will be informed.






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