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Noticeboard

TEXT MESSAGING - Important Information

The surgery will be sending text messages to inform patients when they are due for  certain review such as Blood Pressure or where we require updated information such as smoking status.  These text messages will not contain personal information such as your name etc.   Please ensure your mobile numbers are up to date. If you do not wish to receive text messages please write to us and we will update your records accordingly.

Many thanks

 

Call Blocking  -  Does your mobile phone accept calls from unknown numbers?

The practice are experiencing difficulty contacting patients who have provided their mobile numbers due to Call Blocking.  Generally this is when patients have provided their number during the emergency triage clinic or when the doctors or administration team need to contact a patient regarding test results etc.

If you are contacting the practice please ensure you provide a number which will receive calls from an unknown number.

Thank you

 

Appointments - Telephone number 028 9086 4455

Lady_bp_checkThe surgery operates an appointment system. Appointments can be made with the receptionist, by phone or at the surgery. Each appointment lasts 10 minutes and is for one patient only.

If you feel you require a longer appointment, please let the receptionist know and we will try to make provision for this. If you are unable to keep your appointment please inform us as soon as possible.

You may request a doctor of your preference; however, this may result in a longer waiting time.

Emergency Appointments

The surgery operates a triage system daily between 8.30 - 10.30am. If you feel you have an urgent problem which requires a doctor on the same day, you can phone the surgery and a doctor will return your call, to assess your needs.

Emergencies that arise outside these times will be given prompt attention by the receptionist and the doctor will be informed.

 

 

 

 

 

 
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