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Noticeboard

TEXT MESSAGING - Important Information

The surgery will be sending text messages to inform patients when they are due for  certain review such as Blood Pressure or where we require updated information such as smoking status.  These text messages will not contain personal information such as your name etc.   Please ensure your mobile numbers are up to date. If you do not wish to receive text messages please write to us and we will update your records accordingly.

Many thanks

 

Call Blocking  -  Does your mobile phone accept calls from unknown numbers?

The practice are experiencing difficulty contacting patients who have provided their mobile numbers due to Call Blocking.  Generally this is when patients have provided their number during the emergency triage clinic or when the doctors or administration team need to contact a patient regarding test results etc.

If you are contacting the practice please ensure you provide a number which will receive calls from an unknown number.

Thank you

 

PLEASE DO NOT ORDER NON-REPEAT MEDICATION VIA THE ON-LINE SERVICE.  THESE INCLUDE ITEMS SUCH AS:  ANTIBIOTICS FOR INFECTION, ANTI-DEPRESSANTS OR SLEEPING TABLETS.

*PLEASE ALLOW 48 WORKING HOURS TO PROCESS YOUR REQUEST PLUS AN ADDITIONAL 24 HOURS IF COLLECTING FROM YOUR NOMINATED PHARMACY* 

red_pills_bottleRepeat Prescriptions

These can be requested by clicking the online service above or calling at reception, in writing enclosing a stamped addressed envelope, telephoning the surgery or collection by a designated pharmacy (speak to reception for further information).

Non-repeat Medication (ie antibiotics)

The issue of such items is at the doctor’s discretion. Please give 24 hours' notice.  These items must not be ordered via the online service.

Repeat Medication

Monthly medication is placed on a repeat screen on the computer system (please note that not all medication will be placed on this screen by the doctor). Requests will be taken after 11.30am and require 48 hours' notice to process.

 When will my prescription be ready

*** Please note prescriptions cannot be processed when we are closed or during bank/public holidays. Please allow 48hrs notice from the day we open to process your request + an additional day if collecting from a nominated Pharmacy.  Unfortunately we cannot guarantee that prescriptions will be available from your nominated pharmacy within the timeframe specified below as this is a service offered and operated by the pharmacy.

Prescription Ordered    Prescription ready for collection at surgery Prescription ready at nominated Pharmacy
Saturday, Sunday & Monday      Wednesday AfternoonThursday Afternoon
Tuesday   Thursday AfternoonFriday Afternoon
WednesdayFriday AfternoonMonday Afternoon
Thursday         Monday Afternoon   Tuesday Afternoon
FridayTuesday Afternoon      Wednesday Afternoon
 
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